Portal/User Guides
User Guides
Manage the public Tutorial & Resource Library: video tutorials, downloadable documents and forms, and step-by-step guides in English, Sinhala and Tamil. Only published guides appear on the public site.
6
Video tutorials live · 6 in total
8
Documents & forms live · 8 in total
10
Step-by-step guides live · 10 in total
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Drafts · 0 archived
- PublishedVideo tutorialGetting Started Featured
Complete SLCARS Platform Walkthrough: From Registration to Certificate
A comprehensive guide on creating your account, filing your first ruling request, and tracking progress.
05:42 · Beginner · 5 chapters · English, සිංහල, தமிழ்
https://media.customs.gov.lk/slcars/tutorials/system-overview-walkthrough.mp4Updated by Customs ICT Directorate 20d ago · published 20d ago
On public site - PublishedVideo tutorialCommodity Classification Featured
How to File a Commodity Classification (HS Code) Ruling
Step-by-step instructions on submitting technical specifications and securing binding HS code decisions.
04:18 · Intermediate · 4 chapters · English, සිංහල, தமிழ்
https://media.customs.gov.lk/slcars/tutorials/commodity-classification-masterclass.mp4Updated by Customs ICT Directorate 20d ago · published 20d ago
On public site - PublishedDocument or formGetting Started Featured
Advance Ruling Practice Guidelines 2024 (Official Customs Gazette)
The complete statutory framework, legal provisions, applicant rights, and binding enforceability criteria under the Sri Lanka Customs Ordinance.
PDF · v2.4 · 48 pages · 3.4 MB
#Updated by Customs ICT Directorate 20d ago · published 20d ago
On public site - PublishedDocument or formGetting Started Featured
Importer & Exporter User Onboarding Manual
Step-by-step instructions on setting up business credentials, managing TIN/VAT certifications, and appointing customs brokers.
PDF · v1.2 · 24 pages · 1.8 MB
#Updated by Customs ICT Directorate 20d ago · published 20d ago
On public site - PublishedDocument or formCommodity Classification Featured
Harmonized System (HS) Tariff Classification Handbook
Detailed guidance on interpreting General Rules of Interpretation (GRIs), Section/Chapter notes, and national breakout subheadings.
PDF · v2024.1 · 86 pages · 5.2 MB
#Updated by Customs ICT Directorate 20d ago · published 20d ago
On public site - PublishedDocument or formApplications & Tracking Featured
Advance Ruling Application Readiness & Document Checklist
Printable checklist of all mandatory technical files, invoices, lab reports, and legal declarations required prior to submission.
PDF · v1.5 · 4 pages · 850 KB
#Updated by Customs ICT Directorate 20d ago · published 20d ago
On public site - PublishedVideo tutorialRules of Origin
Rules of Origin: ISFTA, APTA & Preferential Tariff Rulings
Understand origin criteria, Wholly Obtained vs. Value-Addition formulas, and required cost breakdowns.
06:12 · Advanced · 4 chapters · English, සිංහල, தமிழ்
https://media.customs.gov.lk/slcars/tutorials/rules-of-origin-guide.mp4Updated by Customs ICT Directorate 20d ago · published 20d ago
On public site - PublishedVideo tutorialCustoms Valuation
Customs Valuation: Transaction Value & Schedule E Rules
Navigate valuation methodologies, royalties, commissions, and related-party pricing evidence.
05:05 · Advanced · 4 chapters · English, සිංහල
https://media.customs.gov.lk/slcars/tutorials/customs-valuation-schedule-e.mp4Updated by Customs ICT Directorate 20d ago · published 20d ago
On public site - PublishedVideo tutorialApplications & Tracking
Tracking Application Status, Queries & Certificate Verification
How to monitor progress in real-time, respond to officer inquiries, and manage your active rulings.
03:30 · Beginner · 3 chapters · English, සිංහල, தமிழ்
https://media.customs.gov.lk/slcars/tutorials/tracking-and-certificate-management.mp4Updated by Customs ICT Directorate 20d ago · published 20d ago
On public site - PublishedVideo tutorialGetting Started
Appointing and Managing Customs Clearing Agents (Declarants)
Authorizing licensed customs house agents to submit and manage advance rulings on your company's behalf.
03:45 · Beginner · 3 chapters · English, සිංහල
https://media.customs.gov.lk/slcars/tutorials/declarant-agent-delegation.mp4Updated by Customs ICT Directorate 20d ago · published 20d ago
On public site
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